Current Operating Status - Washington DC VA Medical Center
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Washington DC VA Medical Center

Menu
Menu
Veterans Crisis Line Badge
My HealtheVet badge
EBenefits Badge
 

Current Operating Status

Situation Update

As of Tuesday, July 7, 2020 3:13 PM EDT

DC-Area Veterans
If you have symptoms of fever, cough, and shortness of breath, call 202-745-8000, option 3, before visiting us. As of July 6, 2020, the DC VA Medical Center is using a phased framework to resume services which were put on hold due to the coronavirus.

Moving Forward Together: Safe Care Is Our Mission. We are moving forward to resume services in phases where Phase 1 includes offering face-to-face appointments at 25% of our pre-COVID-19 volume, as long as appropriate physical distancing can be maintained within the clinic areas. Face-to-face appointments and procedures will be prioritized based on Veterans with the greatest need. Providers are contacting Veterans directly to schedule in-person appointments.  Veterans who feel they need a face-to-face appointment may contact their provider via secure messaging or the Nurse Advice Line, 202-745-8000, option 3. Telephone and virtual appointments continue to be readily available by contacting the Call Center, 202-745-8000, option 2. If you’re interested in receiving care through VA Video Connect, speak with your VA care team first to see if it is right for you. For more information about VA Video Connect, visit: https://mobile.va.gov/app/va-video-connect

Mental Health Awareness
Coronavirus can spread not only illness, but stress and anxiety, too.  If you feel you are in crisis, please contact the Veterans Crisis Line, 1-800-273-8255 and press 1. The VCL is available 24/7 by phone, chat or text.

Mental Health Service is offering follow-up appointments through virtual communications technologies like VA Video Connect and telephone visits. Please speak with your Mental Health provider about available options. For patients who normally visit the main medical center for mental health care, phone 202-745-8156, and for CBOC patients, phone 202-745-4332 then select the appropriate CBOC at the prompt.

Universal Masking Policy
To help prevent the spread of COVID-19, Patients and visitors are required to wear a mask or cloth face covering when visiting the medical center or one of its community clinics. If you don’t have a mask, one will be provided for you. For more information about masking, please visit:  https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

Notice: Fisher House Accommodations
In an effort to provide care and support for the VA community during the COVID-19 pandemic, Fisher House availability may be impacted by VA Medical Center visitor restrictions. For up-to-date information on the status of the Washington DC VA Fisher House, please contact the Fisher House directly at 202-745-2482.

Notice: Inpatient Visiting Hours Suspended
For the safety of patients and staff members, visiting hours for inpatients have been suspended until further notice. Exceptions may be made for loved ones of patients on hospice or palliative care or deemed “bedside essential”. Please call the patient’s Nurse Manager for more information.

Notice: Atrium Entrance Weekend Closure
The Washington DC Veterans Affairs Medical Center’s Atrium entrance will be closed on weekends from Friday, 9 p.m. until 5 a.m. on Monday morning until further notice. Veterans may use the Emergency Department Entrance.

Notice: Building 6 Entrance Closure
The entrance to Building 6 is now only available for patients who require life-saving dialysis. Reminder: To minimize risk for Veterans and employees, everyone who enters the DC VAMC campus will be pre-screened for COVID-19. This may lengthen entry times, so please plan accordingly.

Notice: Valet Parking Temporarily Suspended:
Valet parking has been suspended temporarily.  Self-parking is available for all patients and visitors; shuttle service will be provided to and from the Patient and Visitor Parking Garage and the patient parking lots

Notice:  Medical Center Outreach Events Postponed:
In an abundance of caution, all medical center outreach events planned for the Atrium and the Freedom Auditorium have been postponed until April 15, 2020.

To get answers to questions you have about coronavirus and how VA is responding, visit:
Coronavirus FAQs page or read VA's public health response.

If you have symptoms of fever, cough, and shortness of breath, call your VA medical center before going to a clinic, urgent care center, or emergency room. Calling first helps us protect you, medical staff, and other patients.

For the latest information about coronavirus, visit the Centers for Disease Control (CDC).

DC VAMC Employee Guidance
All medical center staff should play a proactive role in preventing the spread of illness by getting an annual flu shot, staying home when sick, and following standard precautions.

Employee Screening Criteria:

(1) Employees who have traveled to/from areas with a high infection rate with COVID-19;

(2) Those who have had known contact with a COVID-19 patient;

(3) Employees who have traveled to/from areas with a high infection rate AND have respiratory symptoms (fever, cough, shortness of breath).

Any employee who meets the above criteria should stay home from work and contact their supervisor, Occupational Health, 202-745-8254 and their personal health care provider.

Facility Status

Parent Facility
Washington DC VA Medical Center Normal Hours
Community Based Outpatient Clinics
Ft. Belvoir, Virginia Limited Services
The Clinic is open for telehealth and phone appointments at this time. Phone 202-745-8000, option 2 to make a routine appointment.
Charlotte Hall, Maryland Limited Services
The Clinic is open for telehealth and phone appointments at this time. Phone 202-745-8000, option 2 to make a routine appointment.
Southeast, District of Columbia Closed
The Community Clinic located on 820 Chesapeake St. in SE D.C., will be temporarily closed beginning Monday, March 16, 2020 to protect the health and safety of Veterans co-located on the campus.
Southern Prince George's County Limited Services
The Clinic is open for telehealth and phone appointments at this time. Phone 202-745-8000, option 2 to make a routine appointment.
Community Resource and Referral Center Limited Services
Our Community Resource and Referral Center has new temporary operating hours: 5 a.m. - 8 p.m.
Lexington Park Limited Services
The Clinic is open for telehealth and phone appointments at this time. Phone 202-745-8000, option 2 to make a routine appointment.
Montgomery County Limited Services
The Clinic is open for telehealth and phone appointments at this time. Phone 202-745-8000, option 2 to make a routine appointment.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 202-745-8577 or
    1-877-DCVAMC1
  • Change Your Appointment: 202-745-8577 or
    1-888-553-0242
  • Media Inquiries: 202-745-4037
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 202-745-4046 or
    1-888-553-0242
  • Staff Locator: Not Available
  • Telephone Care: 202-745-8247 or
    202-745-8577