New Clinic: Charlotte Hall - Washington DC VA Medical Center
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Washington DC VA Medical Center

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New Clinic: Charlotte Hall

Photograph of the new Charlotte Hall VA CBOC

Photograph of the new Charlotte Hall VA CBOC

Friday, October 30, 2020

On Monday, November 2, Veterans living in the Tri-County area of Southern Maryland will have a new VA community-based outpatient clinic (CBOC) with expanded health care space and services.
The Washington DC Veterans Affairs Medical Center’s newly constructed 17,000 square-foot clinic is located at 29640 Three Notch Road in Charlotte Hall, Maryland. It replaces the former clinic that was located on the campus of the State Veterans Home in Southern Maryland. It is the largest VA community clinic and the only stand-alone clinic in the Washington DC Veterans Affairs Medical Center’s system of care.

To ensure adherence to COVID-19 guidelines, Medical Center Director Michael S. Heimall, FACHE, is hosting a virtual ribbon-cutting ceremony. All Veterans, caregivers, staff and community stakeholders are invited.

To view the virtual ceremony, access the following link on Monday, November 2, at 10 a.m.:

The ceremony includes participation by Maryland Senators Ben Cardin and Chris Van Hollen; Congressman Steny Hoyer, Maryland’s 5th Congressional District; and Secretary of the Maryland Department of Veterans Affairs, George W. Owings III.
The new facility is a much-welcomed addition to the area as it expands care space, health services and telehealth modalities to Veterans living in rural areas. The clinic offers Veterans closer-to-home care in a state-of-the-art facility with 17 exam rooms, four telehealth rooms, two physical therapy areas, space for audiology evaluations and device fittings as well as a suite for patient education.  Eligible Veterans will have access to: Primary Care; Mental Health; Women’s Health; Nutrition and Social Work Services as well as Laboratory Services for blood draws and specimen collection. In the coming months, Dental, Audiology, Ophthalmology, Physical Therapy and Pharmacy Services will become available. 

The clinic is energy efficient and is built to utilize environmentally sustainable resources, qualifying it for two Green Globes certifications. The building also boasts solar photocell controls, LED lighting and vacancy sensors to reduce energy needs. The grounds have indigenous plants to reduce irrigation costs.
The displayed artwork gives the clinic a welcoming and calming atmosphere and was created by two artists: Veteran Richard Sherman who photographed local areas in the Southern Maryland area and Henry Domke, M.D., who creates nature artwork for hospitals.

Due to adherence to CDC COVID-19 guidelines for social distancing, the CBOC will operate at 25% capacity and expand care services according to a phased approach which ensures the safety of Veterans and staff. Veterans are encouraged to take advantage of telehealth options and telephone appointments whenever possible.

Veterans who are enrolled and already assigned to the Charlotte Hall CBOC will continue to receive care with their assigned VA provider at the new location. Veterans wishing to schedule an appointment or transfer care to the new facility, call the Patient Service Center, 202-745-8000, option 2.

The Charlotte Hall VA community clinic is a welcomed addition to the DC VA Medical Center’s care system which currently operates VA Community-Based Outpatient Clinics in Gaithersburg, Lexington Park and Camp Springs, Maryland; Southeast Washington, DC; and Fort Belvoir, Virginia. In addition, the Medical Center operates a VA Community Resource and Referral Center located in Northeast Washington, DC which provides VA services and community resources for Veterans experiencing and transitioning through homelessness, unemployment and underemployment. 


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