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Washington DC VA Medical Center

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Appointments

Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.

The Patient Service Center has been established as your key source of support for making appointments, changing appointments, canceling appointments or confirming appointments.

Patient Service Center: (202) 745-8577
Toll Free-1-888-553-0242
Hours of operation: 7a- 11pm
Monday through Friday
Closed on weekends and Holidays

In order to ensure excellent service for all of the veterans we serve it is very important that you confirm your appointment. We have developed a direct line for appointment confirmation; please call (202)518-4307, 48 hours prior to confirm all your appointments. Please do not be a "no show" as this is a missed opportunity for another veteran to get an appointment.

Appointment Confirmation Line: (202) 518-4307
Hours of operation: 8 a.m. - 5:30 p.m.
Monday through Friday
Closed on weekends and Holidays
Voice messaging system available 24 hours

Medical Advice is available to you by calling the Patient Service Center. If you would like to speak with a Medical Advice Nurse to determine if you need an appointment, get help with prescription refills, or discuss specialty care which requires a doctor's consult.

Medical Advice: (202) 745- 8577
Hours of operation: 7 a.m - 6 p.m
Monday through Friday
Closed on weekends and Holidays

Self-Schedule Appointments

VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.

Contact

Patient Service Center
Monday through Friday
7 a.m.- 11 p.m.
202-745-8577

Appointment Confirmation Line
Monday through Friday
8 a.m. - 5:30 p.m.
202-518-4307

Medical Advice
Monday through Friday
7 a.m - 6 p.m
202-745-8577