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Washington DC VA Medical Center

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Appointments

Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.

Online

VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

The Patient Service Center has been established as your key source of support for making appointments, changing appointments, canceling appointments or confirming appointments.

Patient Service Center: (202) 745-8577
Toll Free-1-888-553-0242
Hours of operation: 7a- 11pm
Monday through Friday
Closed on weekends and Holidays

In order to ensure excellent service for all of the veterans we serve it is very important that you confirm your appointment. We have developed a direct line for appointment confirmation; please call (202)518-4307, 48 hours prior to confirm all your appointments. Please do not be a "no show" as this is a missed opportunity for another veteran to get an appointment.

Appointment Confirmation Line: (202) 518-4307
Hours of operation: 8 a.m. - 5:30 p.m.
Monday through Friday
Closed on weekends and Holidays
Voice messaging system available 24 hours

Medical Advice is available to you by calling the Patient Service Center. If you would like to speak with a Medical Advice Nurse to determine if you need an appointment, get help with prescription refills, or discuss specialty care which requires a doctor's consult.

Medical Advice: (202) 745- 8577
Hours of operation: 7 a.m - 6 p.m
Monday through Friday
Closed on weekends and Holidays

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.

Contact

Patient Service Center
Monday through Friday
7 a.m.- 11 p.m.
202-745-8577

Appointment Confirmation Line
Monday through Friday
8 a.m. - 5:30 p.m.
202-518-4307

Medical Advice
Monday through Friday
7 a.m - 6 p.m
202-745-8577