Customer Service - Washington DC VA Medical Center
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Washington DC VA Medical Center

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Customer Service

OFFICE OF THE PATIENT EXPERIENCE & ADVOCACY

Our Veteran Experience and Advocacy program staff works directly with all departments to address questions, concerns, or special needs. If you, or a Veteran you care for, have not been able to resolve an important VA health care issue, please contact one of our Veteran Experience Specialists. You may also reach us using the Secure Messaging Portal/ PATIENT EXPEREINCE & ADVOCACY$” through https://www.myhealth.va.gov/mhv-portal-web/home

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Ashley Borum

Outpatient Veteran Experience Specialist
202-745-8000 Ext. 52388

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Dinea L McAdams

Outpatient Veteran Experience Specialist
202-745-8000 Ext. 55767

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Joe E Turner

Outpatient Veteran Experience Specialist
202-745-8000 Ext. 55517

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Jonathan T Wilson

Office Supervisor
202-745-8000 Ext. 54173

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Philip G Pinkney

Outpatient Veteran Experience Specialist
202-745-8000 Ext. 55603

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Stephanie McCaskill

Inpatient Veteran Experience Specialist
202-745-8000 Ext. 52381

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Tanisha L Arrington

Inpatient Veteran Experience Specialist
202-745-8000 Ext. 52386

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Todd E Johnson

Chief of Service
202-745-8000 Ext. 55927

Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).

Additional Contacts

For a listing of additional contacts, please visit our phone directory.