Washington DC VA Medical Center
New Travel Reimbursement System Available to Veterans
November 6, 2020
New Travel Reimbursement System Available to Veterans and Beneficiaries
Washington, D.C.— The U.S. Department of Veterans Affairs (VA) announced on November 2, 2020 that the Washington DC Veterans Affairs Medical Center will now use the new Beneficiary Travel Self-Service System (BTSSS) to reimburse eligible Veterans and beneficiaries for travel to and from VA medical appointments.
The new system will allow users to submit and track transportation reimbursement claims using a secure web-based portal on the Access VA, available 24/7, 365 days a year.
“Thanks to the important innovations and dedication to information technology, we are proud to say we have streamlined this process making it easier for Veterans,” said Washington DC Veterans Affairs Medical Center Director Michael Heimall.
“The BTSSS replaces the need for older, manual tracking methods, bringing this process in line with many of our other web applications.”
BTSSS has many advantages over the old travel reimbursement system, for example, it:
Reduces the need for completing hard copy claim submissions in-person at the facility by replacing and eliminating the previous kiosk method.
Provides an easy to use web-based application that allows Veterans to enter claims over the internet via AccessVA.
Ensures timely processing and payment of travel reimbursements and reduces manual intervention and improper claim payments through automated features.
Authenticates the Veteran or Beneficiary by: 1.) VA PIV card; or 2.) A DS Logon Level 2 account.
BTSSS is now available at the Washington DC Veterans Affairs Medical Center. Veterans are urged to explore the new system by visiting AccessVA. DC-area Veterans needing assistance with the new system may call the travel office