Washington DC VA Medical Center
About the Program
The Washington DC VA Medical Center pharmacy processes approximately 2,500 prescriptions daily. We have several ways to get these prescriptions to veterans quickly. After you get your first prescription or renewal from your doctor, you can request future refills by telephone, the internet or by mail. If you request your next refill immediately after receiving your current prescription, you will receive your refill before you run out of medication.
Telephone your refill requests
Using the automated Dial-a-Refill system at 202-745-4046.
Outside the Washington Metropolitan calling area 1-888-553-0242.
It can be used 24 hours a day, 7 days a week, and can be used to order refills or to check the status of a previous request.
- After Dialing wait for the greeting.
- Enter your FULL Social Security Number followed by the pound sign (#).
- Press option number 2 for Pharmacy
- Press 1 to order prescription refills.
- Press 2 to check prescription status
- Enter the prescription number followed by the pound sign (#).
Via the internet
You will need a user id and password to log in. If you are a first time user you must register on this site.
Mail refill requests to the Pharmacy
Each prescription comes with a reorder slip and an envelope label. If you send the request right away, the pharmacy will mail the medication shortly before it is due. The address for pharmacy mail is:
Pharmacy Service (119)
7525 Greenway Center Drive, Suite #T4
Greenbelt, MD 20770
With any of these methods, please allow at least 14 days for delivery. For medication questions or to report problems call the pharmacy at 202-745-8235.
- 1st Floor Room 1E-117
Hours of Operation
Monday - Friday: 8 a.m. to 6 p.m.
Saturday: 8 a.m. to 4:30 p.m. Sunday and Federal Holidays: Closed except Veterans Day